Understanding Your Account

This disclosure page contains the rules which govern your account(s) with us. Please read this disclosure page carefully. If you sign your signature card or continue to have an account with us, you agree to these rules, our by-laws, and any by-law amendments. You agree to pay the fees we charge and you give us the right to collect any fees, as earned, directly from the account balance. You will receive a separate schedule of rates, qualifying balances, and fees if they are not included in this disclosure page. If you have any questions, please call us.
This agreement is subject to applicable federal laws and the laws of the state of Washington (except to the extent that this agreement can and does vary such rules or laws). The body of state and federal law that governs our relationship with you, however, is too large and complex to be reproduced here.
The purpose of this disclosure page is to:
  • summarize the existing rules applicable to the more common transactions;
  • establish rules to govern transactions or events which the law does not regulate;
  • establish rules for certain events or transactions which the law already regulates but permits variation by agreement; and give you our funds availability, electronic fund transfers and/or truth-in-savings policy disclosures.
We may permit some variations from this standard agreement, but any variations must be agreed to in writing either on our signature card for the account or in some other written form.
As used in this disclosure page, the words "we," "our," and "us" mean the credit union and the words "you" and "your" mean the owner(s) of this account and anyone signing in a representative capacity (e.g. an "agent" or grantee of a power of attorney) appointed by or on behalf of the owner(s) to sign on the account.
Each of you agrees for yourself (and the person or entity you represent if you sign as a representative of another) to the terms of this account and the schedule of charges that we impose. You authorize us to deduct these charges as accrued directly from the account balance. You also agree to pay additional reasonable charges we may impose for services you request which are not covered by this agreement. Each of you also agrees to be jointly and individually liable for any account deficit resulting from charges or overdrafts, whether caused by you or another authorized to withdraw from this account, and our costs to collect the deficit including, to the extent permitted by law, our reasonable attorneys' fees. You agree that at our option we may suspend your membership rights if you violate the terms of this agreement.
Any items, other than cash, accepted for deposit (including items drawn "on us") will be given provisional credit only until collection is final (and actual credit for deposits of, or payable in, foreign currency will be at the exchange rate in effect on final collection is U.S. dollars). We are not responsible for transactions initiated by mail or outside depository until we actually record them. All transactions received after our "daily cut-off time" on a business day we are open, or received on a day in which we are not open for business, will be treated and recorded as if initiated on the next following business day that we are open. If this account earns dividends, we are prohibited by law from guaranteeing the payment of dividends or that dividends we do pay will be at the contracted rate. We must base our dividend payments to you upon the money we actually earn and that is available for distribution at the end of a dividend period. Unless otherwise agreed, you waive any right to receive any original item after it is paid.
Unless otherwise clearly indicated to the contrary, any one of you who signs in the space designated for signatures on the signature card, including anyone signing in a representative capacity, may withdraw or transfer all or any part of the account balance at any time on forms approved by us. Each of you (until we receive written notice to the contrary) authorizes each other person signing on the signature card to endorse any item payable to you or your order for deposit to this account or any other transaction with us. We may charge against your account a check, even though payment was made before the date of the check, unless you have given us written notice of the postdating. The fact that we may honor withdrawal requests which overdraw the finally collected account balance does not obligate us to do so, unless required by law. Withdrawals will first be made from collected funds, and we may, unless prohibited by law or our written policy, refuse any withdrawal request against uncollected funds, even if our general practice is to the contrary. We reserve the right to refuse any withdrawal or transfer request which is attempted by any method not specifically permitted, which is for an amount less than any minimum withdrawal requirement, or which exceeds any frequency limitation. Even if we honor a nonconforming request, repeated abuse of the stated limitations (if any) may eventually force us to close this account. We will use the date a transaction is completed by us (as opposed to the day you initiate it) to apply the frequency limitations. We reserve the right to require you to notify us of your intention to withdraw shares or deposits from this account as explained in our by-laws. Withdrawals from a time deposit prior to maturity or prior to the expiration of any notice period may be restricted and may be subject to penalty. See your notice of penalties for early withdrawal.
These rules apply to this account depending on the form of ownership and beneficiary designation, if any, specified on the account records. We reserve the right to refuse some forms of ownership on any or all of our accounts. Single Account - is owned by one person. Joint Account - With Survivorship (And Not As Tenants in Common And Not As Community Property) - is owned by two or more persons. Each of you intend that upon your death the balance in the account (subject to any previous pledge to which we have consented) will belong to the survivor(s). If two or more of you survive, you will own the balance in the account as joint tenants with survivorship and not as tenants in common. If the account is issued to a husband and wife, they intend that any community property in the account be transmuted (changed) into separate property and that all the property in the account, including earnings, be held jointly with the right of survivorship. Upon the death of either spouse the property will vest in and belong to the surviving spouse. Joint Account - No Survivorship (As Tenants in Common) - is owned by two or more persons, but none of you intend (merely by opening this account) to create any right of survivorship in any other person. We encourage you to agree and tell us in writing of the percentage of the deposit contributed by each of you. This information will not, however, affect the "number of signatures" necessary for withdrawal. Community Property Account - No Survivorship - Such an account is issued to a husband and wife who intend that any separate property in the account be transmuted (changed) into community property and that all property in the account, including earnings, be held as community property without right of survivorship. Revocable Trust or Pay-On Death Account - If two or more of you create such an account, you own the account jointly with survivorship. Beneficiaries acquire the right to withdraw only if:  (1) all persons creating the account die, and (2) the beneficiary is then living. If two or more beneficiaries are named and survive the death of all persons creating the account; such beneficiaries will own this account in equal shares, without right of survivorship. The person(s) creating either of these account types reserves the right to: (1) change beneficiaries, (2) change account types, and (3) withdraw all or part of the deposit at any time. Corporate, Partnership, and other Organizational Accounts - We will usually require a separate authorization form designating the person permitted to withdraw and the conditions required for withdrawal from any account in the name of a legal entity such as a partnership, corporation, or other organization. We will honor the authorization according to its terms until it is amended or terminated in writing by the governing body of the organization.
Unless you tell us differently in writing, each owner of this account may pledge all or any part of the funds in it for any purpose to which we agree. Any pledge of this account must first be satisfied before the rights of any joint account survivor, pay-on-death beneficiary, or trust account beneficiary becomes effective. For example, if one joint tenant pledges the deposit evidenced by this agreement for a debt (i.e. uses it to secure a debt) and then dies, (1) the surviving joint tenant's rights in this account do not take effect until the debt has been satisfied and (2) the debt may be satisfied with the funds in this account.
A stop-payment order must be given in the manner required by law, must be received in time to give us a reasonable opportunity to act on it, and must precisely identify the number, date and amount of the item, and the payee. Our stop-payment cut-off time is one hour after the opening of the next banking day after the banking day on which we receive the item. Additional limitations on our obligation to stop-payment are provided by law. We will honor a stop-payment request by the person who signed the particular item and by any other person, even though such other person did not sign the item, if such other person has an equal or greater right to withdraw from this account than the person who signed the item in question. A release of the stop-payment request may be made only by the person who initiated the stop-payment.
A telephone transfer of funds from this account to another account with us, if otherwise permitted or arranged for, may be made by the same persons and under the same conditions generally applicable to withdrawals made in writing. We restrict the number of transfers from a savings account to another account, or third parties, to a maximum of six per month (less the number of certain "preauthorized transfers" during the month). Other account transfer restrictions are described elsewhere in this disclosure page.
We may change our by-laws and any term of this agreement. Rules governing changes in interest or dividend rates have been provided separately. For other changes we will give you reasonable notice in writing or by any other method permitted by law. We reserve the right to close this account if your membership in this credit union terminates. You agree to keep us informed about your current address at all times. Notice from us to any one of you is notice to all of you.
You must examine your statement of account with "reasonable promptness."  If you discover (or reasonably should have discovered) any unauthorized payments or alterations, you must promptly notify us of the relevant facts. If you fail to do either of these duties, you will have to either share the loss with us, or bear the loss entirely yourself (depending on whether we exercised ordinary care and, if not, whether we substantially contributed to the loss). The loss could be not only with respect to items on the statement but other items forged or altered by the same wrongdoer. You agree that the time you have to examine your statement and report to us will depend on the circumstances, but that such time will not, in any circumstance, exceed a total of 30 days from when the statement is first made available to you. You further agree that if you fail to report any unauthorized signatures, alterations, forgeries or any other errors in your account within 60 days of when we make the statement available, you cannot assert a claim against us on any items in that statement, and the loss will be entirely yours. This 60 day limitation is without regard to whether we exercised ordinary care. The limitation in this paragraph is in addition to that contained in the first paragraph of this section.
This account may not be transferred or assigned without our prior written consent.
If, in connection with a direct deposit plan, we deposit any amount in this account which should have been returned to the Federal Government for any reason, than you authorize us to deduct the amount of our liability to the Federal Government from this account or from any other account you have with us, without prior notice and at any time, except as prohibited by law. We may also use any other legal remedy to recover the amount of our liability.
If this option is selected, this is a temporary account agreement. Each person who signs in the space designated for signatures on the signature card (except as indicted to the contrary) may transact business on this account. However, we may at some time in the future restrict or prohibit further use of this account if you fail to comply with the requirements we have imposed within a reasonable time.
We are not required to honor any restrictive legend on items you write unless we have agreed to the restriction in a writing signed by an officer of the credit union. Examples of restrictive legends are "must be presented within 90 days" or "not valid for more that $1,000.00."
You authorize us, at any time, to charge you for all checks, drafts, or other orders, for the payment of money, that are drawn on us regardless of by whom or by what means the facsimile signature(s) may have been affixed so long as they resemble the facsimile signature specimen on the signature card or that are filed separately with us, and contain the required number of signatures for this purpose.
You each agree that we may (without prior notice and when permitted by law) charge against and deduct from this account any due and payable debt owed to us now or in the future, by any of you having the right of withdrawal, to the extent of such persons' or legal entity's right to withdraw. If the debt arises from a note, "any due and payable debt" includes the total amount of which we are entitled to demand payment under the terms of the note at the time we charge the account, including any balance the due date for which we properly accelerate under the note. Our right to repayment does not apply to this account if:  (a) it is an Individual Retirement Account or other tax-deferred retirement account, or (b) the debt is created by a consumer credit transaction under a credit card plan, or (c) the debtor's right of withdrawal arises only in a representative capacity. We will not be liable for the dishonor of any check or draft when the dishonor occurs because we charge and deduct an amount you owe us from your account. You agree to hold us harmless from any claim arising as a result of our exercise of our right to repayment.
An agent is someone who you authorize to have access to this account on your behalf. (We, however, have no duty or agreement whatsoever to monitor or insure that the acts of the agent are for your benefit.)  This may be done by allowing your agent to sign on the space as an "agent" on the signature card, or by separate form (such as a power of attorney). An agent is not an owner of the account. We will allow agents to be appointed only on individual accounts unless each owner of a joint account has executed a separate power of attorney naming an agent. We may refuse to accept an agent, or an agency account.

The Electronic Fund Transfers we are capable of handling are indicated below, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for these transactions. You should keep this notice for future reference.
You may make arrangements for certain direct deposits to be accepted into your Share Draft or Share Savings account(s).
You may authorize a one-time electronic fund transfer from your Share Draft account by using the information from your Share Draft to initiate an electronic funds transfer.
You may make arrangements to pay certain recurring bills from your Share Draft or Minimum Balance account(s).
You may access your account(s) by ATM using your ATM card and personal identification number or VISA Debit/ATM card and personal identification number, to:
  • make deposits to share draft account(s) with an ATM card
  • make deposits to share savings account(s) with an ATM card
    only allowed on Minimum Balance Account)
  • get cash withdrawals from share draft account(s) with an ATM card
  • get cash withdrawals from share draft account(s) with a debit card
  • get cash withdrawals from share savings account(s) with an ATM card
    (only allowed from Minimum Balance Account)
  • get cash withdrawals from share savings account(s) with a debit card
    (only allowed from Minimum Balance Account)
  • Some of these services may not be available at all terminals.
You may access your Share Draft account(s) to purchase goods (in person or by phone), pay for service (in person or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that you can do with a credit card (that a participating merchant will accept with a credit card).
Currency Conversion & International Transactions -
Visa USA charges a .8% International Service Assessment on all international transactions, regardless of whether there is a currency conversion. If there is a currency conversion, the International Service Assessment is 1% of the transaction. In either case, we pass this international transaction fee on to you. An international transaction is a transaction where the country of the merchant is outside of the USA.
You may make arrangements to pay certain recurring or one-time bills from your Share Draft account on our Internet Bill Payer system. On our Home Banking system you can make transfers, loan payments, and download all of your account information online. Teller Express, our 24 hour phone system gives you the opportunity to make transfers, loan payments, and gives you information on your entire account over the phone as well.
We do not charge for direct deposits to any type of account.
We do not charge for pre-authorized withdrawals from any type of account.
If you use ATM's not operated by Horizon Credit Union, you may have to pay a surcharge or "foreign" ATM fee. See our common fee sheet for Horizon's ATM charges.
Please refer to our common fee sheet for additional information about charges.
Except as indicated elsewhere, we do not charge for electronic fund transfers.

You can get a receipt at the time you make any transfer to or from your account using one of our automated teller machines or point-of-sale terminals.
If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at (509) 928-6494 or 1-800-852-5316 to find out whether or not the deposit has been made. If the only possible transfers to or from your account are direct deposits, you will get a quarterly statement from us.
You will get a monthly account statement from us for your Share Draft accounts. You will get a monthly account statement from us for your Regular Share/Savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.

If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here is how:
Call or write us at the telephone number or address listed in this disclosure page in time for us to receive your request three business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.
We will charge for each stop payment order you give.
If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)
If you order us to stop one of these payments three business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable, for instance:
If, through no fault of ours, you do not have enough money in your account to make the transfer.
If the transfer would go over the credit limit on your overdraft line.
If the automated teller machine where you are making the transfer does not have enough cash.
If the terminal or system was not working properly and you know about the breakdown when you started the transfer.
If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions we have taken.
There may be other exceptions stated in our agreement with you.

We will disclose information to third parties about your account or the transfers you make:
Where it is necessary for completing transfers;
In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant;
In order to comply with government agency or court orders; or
If you give us written permission.
Tell us AT ONCE if you believe your card and/or code has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all of the money in your account (plus your maximum overdraft line of credit).

Your liability is $0 for all unauthorized transactions. Your liability for unauthorized transactions may be increased if, based on substantial evidence, you were grossly negligent in the handling of your card and/or code. Your liability may also increase if you do not tell us after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time period.
If you believe your card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at the telephone number or address listed in this disclosure page.

In case of errors or questions about your electronic transfers call or write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
Tell us your name and account number (if any).
Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will tell you the results of our investigation within 10 business days (10 business days if the transfer involved a point-of-sale transaction or a foreign initiated transfer) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a point-of-sale transaction or a foreign initiated transfer) to investigate your complaint or question. If we decide to do this we will re-credit your account within 10 business days (10 business days if the transfer involved a point-of-sale transaction or a foreign initiated transfer) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not re-credit your account.
If we decide that there was no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.


PO BOX 15128
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: (509) 928-6494 or 1-800-852-5316


As with all financial transactions, please exercise discretion when using an ATM or night deposit facility. For your own safety, be careful. The following suggestions may be helpful.
Prepare for your transactions at home (for instance, by filling out a deposit slip) to minimize your time at the ATM or night deposit facility.
Mark each transaction in your account record, but not while at the ATM or night deposit facility. Always save your ATM receipts. Don't leave them at the ATM or night deposit facility because they may contain important account information.
Compare your records with the account statements you receive.
Don't lend your ATM card to anyone.
Remember not to leave your card at the ATM. Do not leave any documents at a night deposit facility.
Protect the secrecy of your Personal Identification Number (PIN). Don't tell anyone your PIN. Don't write your PIN where it can be discovered. For example, don't keep a note of your PIN in your wallet or purse.
Prevent others from seeing you enter your PIN by using your body to shield their view.
If you lose your ATM card or if it is stolen, promptly notify us. You should consult the other disclosures you have received about electronic fund transfers for additional information about what to do if your card is lost or stolen.
When you make a transaction, be aware of your surroundings. Look out for suspicious activity near the ATM or night deposit facility, particularly if it is after sunset. At night, be sure the facility (including the parking area and walkways) is well lit. Consider having someone accompany you when you use the facility after sunset. If you observe any problem, go to another ATM or night deposit facility.
 Don't accept assistance from anyone you don't know when using an ATM or night deposit facility.
 If you notice anything suspicious or if any other problem arises after you have begun an ATM transaction, you may want to cancel the transaction, pocket your card and leave. You might consider using another ATM or coming back later.
Don't display your cash; pocket it as soon as the ATM transaction is completed and count the cash later when you are in the safety of your own car, home, or other secure surrounding.
At a drive-up facility, make sure all the car doors are locked and all of the windows are rolled up, except the driver's window. Keep the engine running and remain alert to your surroundings.
We want the ATM and night deposit facility to be safe and convenient for you.
 Therefore, please tell us if you know of any problem with a facility. For instance, let us know if a light is not working or there is any damage to a facility. Please report any suspicious activity or crimes to both the operator of the facility and the local law enforcement officials immediately.
This policy statement applies to all deposit accounts.
Our policy is to make funds from your deposits available to you on the same day we receive your deposit. At that time, you can withdraw the funds in cash and/or we will use the funds to pay checks that you have written.
Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit before closing on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after closing or on a day we are not open, we will consider that the deposit was made on the next business day we are open. Please see "Deposits at Automated Teller Machines".
If you make a deposit at an ATM before 12:00 Noon on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit at an ATM after 12:00 Noon or on a day we are not open, we will consider that the deposit was made on the next business day we are open.
If we cash a check for you that is drawn on another bank, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it.
If we accept for deposit a check that is drawn on another bank, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited.
In some cases, we will not make all of the funds that you deposit by check available to you on the same day we receive your deposit. Depending on the type of check that you deposit, funds may not be available until the fifth business day after the day of your deposit. However, the first $200 of your deposits will be available on the same day we receive your deposit.
If we are not going to make all of the funds from your deposit available on the same day we receive your deposit, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit.
If you will need the funds from a deposit right away, you should ask us when the funds will be available.
In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:
We believe a check you deposit will not be paid.
You deposit checks totaling more than $5,000 on any one day.
You redeposit a check that has been returned unpaid.
You have overdrawn your account repeatedly in the last six months.
There is an emergency, such as failure of communications or computer equipment.
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the eleventh business day after the day of your deposit.
Funds from any deposits (cash or checks) made at automated teller machines (ATMs) we do not own or operate will not be available until the fifth business day after the day of your deposit. This rule does not apply at ATMs that we own or operate.
Bylaw Requirements:
You must pay a membership fee as a condition of membership. See Fee Schedule for membership fee.
Transaction Limitation:
We reserve the right at any time to require not less than seven days notice in writing before each withdrawal from an interest-bearing account other than a time deposit, or from any other savings account as defined by Regulation D.
Nature of Dividends:
Dividends are paid from current income and available earnings, after required transfers to reserves at the end of a dividend period. (This disclosure further explains the dividend feature of your non-term share account(s).)
National Credit Union Share Insurance Fund:
Member accounts in this credit union are federally insured by the National Credit Union Share Insurance Fund.
Schedule of Fees and Charges:
A fee schedule will be provided to you along with this document.

Horizon Credit Union is committed to protecting the privacy of its members, including personal confidential information you give to us. You can rely on us.
Internal Procedures -
As part of the commitment to you to protect the confidentiality of your account information, the credit union has established procedures for periodically training staff on the importance of member privacy and the credit union's privacy policy. The credit union also distributes a copy of the policy to new staff members as a part of employee orientation.
Accuracy of Information -
Horizon will take every reasonable precaution to protect the accuracy and reliability of your member information; however, you are responsible for updating your member information on file in order to assure its accuracy. The credit union will respond to your requests to update information in your account as quickly as possible.
Collection of Information -
The credit union will only collect necessary information to enable us to provide you with requested services and to maintain your membership accounts. The information collected about our members may fall in the following categories:
Information from applications and forms (electronic and paper) such as loan applications, credit card applications, membership applications and wire transfer forms. Information gathered may include such information as social security number, mother's maiden name or employment data.
Information from transactions with us or others such as funds transfers, loan payments, balance inquires or bill payments.
Information received from consumer reporting agencies (Credit reports) providing such information as creditworthiness and credit history.
Information from online services provided by the credit union. The credit union online services
(www.hzcu.org) are performed utilizing currently acceptable security practices to ensure the privacy of all online activities. Member information gathered from applications and transactions processed utilizing this service are identical with the current in-house practices for processing applications or transactions.
Disclosure of Information -
The credit union will only share information for legitimate business reasons and according to current applicable regulations, with the ultimate goal of bringing you greater convenience and more choices.
The credit union shares nonpublic information to nonaffiliated third parties only as permitted by law. For example:
When it is necessary to complete a transaction;
 In order to verify the existence and condition of your account in accordance with applicable law (i.e. Credit Bureau, Office of Support Enforcement);
In order to comply with government agency directives and court orders;
If you give us written permission to do so, or
To protect secured assets or the assets of the credit union.
The credit union does not sell member information nor share account numbers with nonaffiliated third parties. However, we may share information with nonaffiliated third parties so that they may offer you additional products and services we believe to be beneficial to you. These third parties may include:  Insurance providers offering our members additional insurance services such as Accidental Death and Dismemberment.
Whenever we share information about our members, we require strict confidentiality by the receiving parties and limit the use of the information to the purpose for which it was disclosed.
Former Members -
If your relationship with the credit union ends we will adhere to the policies and practices defined in this policy. This includes whether you decide to "opt out" of allowing us to disclose your personal nonpublic information to nonaffiliated third parties.
Commitment to Data Security -
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have in place appropriate physical, electronic, and managerial procedures and controls to safeguard and secure the information we collect and maintain. Electronic mail communications are generally not secured therefore should not be used to communicate confidential (nonpublic personal) or financial information.
Non-Disclosure of Information ("Opt Out") -
As a member of Horizon Credit Union, you can be assured that the confidentiality of account information is the rule and not the exception. Although the information collected in conjunction with a member's account remains the property of the credit union, members may choose to "opt out" of having nonpublic personal information in the possession of the credit union given to a nonaffiliated third party.
If you wish to opt out of having your nonpublic personal information from being given to nonaffiliated third parties except as permitted by law, please complete an opt out form. The credit union will continue to provide you offers from nonaffiliated third parties by including these offers in our statements. However, this information is provided directly from the credit union and your personal information is not shared with these parties.
Availability of Policy -
Horizon Credit Union is proud of its commitment to member confidentiality, and will make this policy available to any consumer requesting it. The credit union will also post the policy on its Internet home page.
Complaints -
Complaints relating to this policy, or Horizon's perceived non-compliance with the policy, should be forwarded directly to the credit union's Supervisory Committee or the credit union's President/CEO for prompt consideration.

Correspondence directed to the credit unions Supervisory Committee should be addressed to:

Horizon Credit Union
Supervisory Committee
PO Box 6
Spokane Valley, WA 99037
Or contact Horizon by phone at
509-928-6494 or 800-852-5316


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