A Better Card Is Coming! 

Unfortunately, no.  To ensure a seamless transition, and ensure there is no confusion of which card to use, you will not be able to activate your card until July 10.*

*This date is July 29 for former Icon credit card holders.  

Nope! We’ll take care of that part for you. Watch for you new card to arrive in the mail in mid to late June. Then activate it on or after July 10.*

*Former Icon credit card holders, your cards will arrive in early July and can be activated beginning July 29.

Please call or visit the website of the vendors such as utilities, subscription services, Amazon, etc to update this information directly.

Members can use their existing Horizon cards until the official conversion live date of 7/10/24.*

*Former Icon credit card holders will use their credit cards through 7/28/24 and begin using the new card on 7/29/24.

Because cards are mailed, the actual date they show up in your mailbox can vary. If they do not have a card by 06/30/24, please contact us at 800.852.5316.*

*Former Icon credit card members, if you do not have your new card by 07/15/24 please contact us.

Yes.  You’ll find the new number on the back of your card. Be sure to update your card information anywhere you have your card saved or have an automatic billing (streaming services, gym memberships, utilities, Amazon, etc). Click here to download our handy checklist.

Use your card through July 9. On July 10, destroy and safely discard your old card.*

*Former Icon credit card holders, keep using your credit card through July 28 and activate your new card on July 29.

Platinum points will transfer to a new platform. You will not lose any points during the conversion.

Tap To Pay cards will be issued in June of 2024 as part of our card upgrade. All new cards issued after July 9, 2024 will include Tap To Pay technology.

Horizon has invested in new technology to improve your credit and debit card experience.  With your new card you’ll get some sweet new features for quicker checkout and stronger card controls. In order to make the switch, all Horizon members with an active credit or debit card are receiving new cards.

Your card number will change. Your savings, checking, loans, etc will not change.

Yes. You will need to select a new PIN at activation or any time after.

Yes, beginning in August your statement will be generated at the end of the month.

No, we will be issued new 8-digit BINs from VISA for our debit and credit cards. This will create added security for our members as the numbers will be all new and have not been used before, so they are clean from any fraudsters stolen data.

We do not expect there to be any downtime, however, it is always good to be prepared. You may want to consider having some cash or checks on hand.

Yes, due to the change in statement dates your July minimum payment may be a bit lower than usual due to the shorter cycle period and your August payment a bit larger due to the longer statement cycle. Your minimum payment and cycle dates will be consistent beginning with your September statement.

Yes, beginning in August your statement will be generated at the end of the month.

Yes, due to the change in statement dates your July minimum payment may be a bit lower than usual due to the shorter cycle period and your August payment a bit larger due to the longer statement cycle. Your minimum payment and cycle dates will be consistent beginning with your September statement.

If you currently have a card, you can add it to your digital wallet right now. 

For more information on how to add a card to your wallet visit your device site.

Apple – https://www.apple.com/wallet/

Google – https://wallet.google/

Effective July 10, 2024: If you have lost your card, a new digital card can be sent directly to your device’s wallet.  Contact us at 800.852.5316 during regular business hours to request a digital card. A new physical card will follow a few days later.

Your contactless card must be within 2 inches of the terminal for the transaction to take place. And you won’t be billed twice, even if you accidentally tap twice.

Tap to Pay is built into the chip itself. However, cardholders are not required to use that function and can use the chip as they normally do.

Visa contactless transactions generate a one-time, transaction-specific code. Due to the nature of the code and additional fraud protection processes built into the Visa® network, it is difficult to use skimmed cardholder information for fraudulent purchases. As a result, fraud from skimming is very unlikely and limited in scope.

Contactless payments, including Visa® contactless cards, Google Pay and Apple Pay, use the same NFC (Near Field Communication) technology. Samsung Pay, however, works with both NFC technology and MST (Magnetic Secure Transition) technology, which can be used anywhere you can swipe.

Yes! A one-time code is generated every time a contactless card is used, making it extremely effective in reducing counterfeit fraud.

Tap To Pay cards will be issued in June of 2024 as part of our card upgrade. All new cards issued after July 9, 2024 will include Tap To Pay technology.